Your Content Goes HereNeocrm has been selected in the 2024 Gartner Magic Quadrant (2024) 8 years in a row for SFA Platform

Neocrm has once again made waves by being featured in 2024 Gartner Magic Quadrant for SFA Platform (SFA). This marks the 8th consecutive year (2017-2024) that Neocrm has been included in the report, maintaining its status as the only Chinese CRM provider recognized.

Over the past year, Neocrm has reached new heights, achieving Top 4 global rankings in supporting B2B, B2C, and channel partner relationship management, and leading the world in Mobile, Collaboration, and Complex Product Configuration and Quoting (CPQ).

In its latest evaluation of the Sales Force Automation (SFA) market, Gartner has placed a strong emphasis on AI capabilities, significantly raising its assessment criteria and increasing both the entry barriers and scoring difficulty. While 21 companies made the cut globally in 2019, only 13 were included in the 2024 SFA Magic Quadrant, marking a 35% reduction in the number of entries and highlighting the rigorous nature of the selection process.

Among the many global CRM providers considered this year, Neocrm has distinguished itself as the sole representative of China’s top CRM level. With its ongoing improvements in product and service capabilities, global market reach, customer experience, and overall operational excellence, Neocrm has achieved a significant boost in its execution ability and outperforms several international CRM brands in various metrics.

This year, Gartner has given high praise to Neocrm for its continuous innovation and enhancement in intelligence, collaboration, mobility, social, and connectivity features.
According to Gartner, Neocrm excels in areas such as AI, collaboration, and channel partner management.

Source: Gartner (August 2024)

As Neocrm aims to be a world-class leader in enterprise digital transformation, we are dedicated to enhancing our international product capabilities and global customer service. We’ve established an R&D center in Silicon Valley and significantly upgraded our products to support multiple languages, regions, and currencies, etc. With data centers in Singapore, Indonesia, Frankfurt, and nearly 1,500 acceleration nodes across over 50 countries, we ensure optimal performance and security. Our continuous updates to both security infrastructure and product design help businesses meet privacy regulations, maintain high application speed and stability, and smoothly conduct global operations.

With its robust product capabilities and high-efficiency, high-value service delivery, Neocrm has become a trusted brand for many Fortune 500 and large to mid-sized enterprises. To date, Neocrm has successfully supported multinational companies, such as Schneider Electric, Eaton, Daikin, Johnson Controls, Trane Technologies, Michelin, Bosch, Panasonic, Hitachi, and Volkswagen in effectively entering the Chinese market. We have also renowned domestic companies like SANY, LiuGong, Hytera, BGI, and Hikvision in smoothly expanding into international markets. Additionally, Neocrm has also successfully enhanced local business growth for companies like REDtone, SecureKi, Toppan Merrill, Power Root, and A Plus Boss.

With its leading technology, extensive experience, and trusted expertise, Neocrm is excited to partner with more global businesses to drive innovation. We’re committed to unlocking the full potential of our CRM solutions across mobile, social, AI and big data, creating significant value for businesses worldwide.